VT INTERNATIONAL PRESS LTD

London & India

PRIVACY POLICY

Your Privacy is Our Priority

Welcome to VT International Press Privacy Policy. We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal data. This Privacy Policy explains our practices regarding data collection and processing.

This policy complies with the General Data Protection Regulation (GDPR) for European users, the Data Protection Act 2018 for UK users, and the Information Technology Act 2000 and related regulations for Indian users.

Table of Contents

  1. Introduction & Scope
  2. Information We Collect
  3. How We Use Your Information
  4. Legal Basis for Processing
  5. Data Sharing & Disclosure
  6. Data Retention
  7. Data Security
  8. Your Rights & Choices
  9. Cookies & Tracking
  10. Third-Party Links
  11. Children’s Privacy
  12. International Data Transfers
  13. Data Protection Authority
  14. Changes to Policy
  15. Contact Information

1. Introduction & Scope

VT International Press Ltd. (“the Company,” “we,” “us,” “our,” or “VT International Press Ltd.”) is committed to protecting your privacy. This Privacy Policy applies to all individuals who interact with our business, including:

  • Website visitors and users
  • Customers who purchase books or services
  • Authors and illustrators who submit works
  • Newsletter subscribers
  • Business partners and vendors
  • Job applicants

This policy is effective for all personal data processed by VT International Press Ltd., through our website (www.vtinterpress.uk), email, postal mail, phone, and in-person interactions. By accessing our website or using our services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

Account Registration: When you create an account, we collect:

  • Name and email address
  • Username and password
  • Billing and shipping addresses
  • Phone number
  • Date of birth (optional)
  • Preferences and interests

Purchase Information: When you purchase books or services:

  • Order details and history
  • Payment information (processed securely through third-party payment processors)
  • Invoicing and receipt information
  • Delivery and shipment details

Author & Illustrator Information: When you submit manuscripts or illustrations:

  • Name and professional information
  • Contact details (email, phone, address)
  • Bank details for royalty payments
  • Tax identification information
  • Manuscript and creative work details

Communication Information: When you contact us or subscribe to our newsletter:

  • Correspondence and communication content
  • Email address and contact preferences
  • Survey and feedback responses

2.2 Information Collected Automatically

Website Usage Data:

  • IP address and device identifiers
  • Browser type and operating system
  • Pages visited and time spent on each page
  • Referring website and links clicked
  • Search queries and purchase behavior

Cookies & Tracking Technologies:

  • Cookies (persistent and session-based)
  • Web beacons and pixels
  • Local storage and similar technologies

Location Data:

  • Country and region information (derived from IP address)
  • GPS or precise location (with your consent)

2.3 Information from Third Parties

We may receive personal data from:

  • Payment processors and financial institutions
  • Shipping and logistics partners
  • Marketing and analytics providers
  • Social media platforms (if you link accounts)
  • Business partners and affiliates
  • Publicly available sources for verification purposes

3. How We Use Your Information

We use collected personal data for the following purposes:

PurposeType of Data UsedLegal Basis
Order ProcessingAccount, purchase, payment infoContract performance
Shipping & DeliveryAddress, order details, contact infoContract performance
Customer SupportContact info, purchase history, communicationContract performance & legitimate interest
Publishing ServicesAuthor info, manuscripts, bank detailsContract performance
Marketing CommunicationsEmail, preferences, interestsConsent & legitimate interest
Newsletter & PromotionsEmail address, preferencesConsent
Account AdministrationAccount details, preferencesContract performance
Website AnalyticsUsage data, cookies, IP addressLegitimate interest
Fraud PreventionPayment & transaction dataLegitimate interest & legal obligation
Legal ComplianceAll relevant dataLegal obligation
Service ImprovementUsage data, feedback, surveysLegitimate interest
PersonalizationPurchase history, preferencesLegitimate interest & consent

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract Performance: Processing necessary to fulfill our obligations under purchase agreements, publishing agreements, or service contracts.
  • Consent: You have explicitly consented to data processing (e.g., newsletter subscriptions, marketing communications).
  • Legal Obligation: We are required by law to process data (e.g., tax records, anti-fraud measures, regulatory compliance).
  • Legitimate Interest: Processing is necessary for our legitimate business interests, such as website security, fraud prevention, and service improvement.
  • Vital Interests: In rare cases, processing is necessary to protect vital interests of individuals.

5. Data Sharing & Disclosure

5.1 Shared with Service Providers

We share personal data with trusted third parties who assist us in operating our business:

  • Payment Processors: Stripe, PayPal, and other payment gateways for secure transaction processing
  • Shipping & Logistics Partners: DPD, Royal Mail, Parcel Force, India Post for delivery
  • Email Marketing Services: Mailchimp, ConvertKit for newsletter and promotional communications
  • Analytics Providers: Google Analytics for website usage analysis
  • Cloud Hosting Services: AWS, Azure for website and data hosting
  • Customer Support Tools: Zendesk, Freshdesk for customer service
  • Publishing & Distribution Partners: Print-on-demand, distribution networks

5.2 Legal Requirements & Authorities

We may disclose personal data when required by law or legal process:

  • Court orders and legal proceedings
  • Law enforcement and government agencies
  • Data subject access requests
  • Regulatory and tax authorities

5.3 Business Transfers

If VT International Press Ltd. undergoes a merger, acquisition, bankruptcy, or sale of assets, your personal data may be transferred as part of that transaction. We will provide notice of any such changes.

5.4 Public Information

Information you choose to make public (e.g., book reviews, author profiles) may be shared and displayed publicly on our website and partner sites.

5.5 Non-Disclosure of Sale

VT International Press Ltd. does NOT sell personal data to third parties for marketing or commercial purposes. Data sharing is limited to service providers, legal requirements, and business necessities.

6. Data Retention

6.1 Retention Periods

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, subject to applicable legal requirements:

  • Account Data: Retained for the duration of your account, plus 2 years after account closure for legal/audit purposes
  • Purchase & Transaction Data: Retained for 7 years for tax and accounting compliance
  • Author & Royalty Data: Retained for the duration of publishing agreement, plus 7 years for tax and payment audit purposes
  • Newsletter/Marketing Data: Retained until you unsubscribe or request deletion
  • Website Analytics: Generally retained for 24-36 months
  • Customer Support Communications: Retained for 3 years for reference and dispute resolution
  • Legal & Compliance Records: Retained as required by applicable law, typically 7-10 years

6.2 Data Deletion

Upon request, we will delete personal data within 30 days, except where:

  • Retention is required by law
  • Data is necessary for our legitimate interests
  • You have outstanding orders or contractual obligations

7. Data Security

7.1 Security Measures

VT International Press Ltd. implements comprehensive security measures to protect personal data:

  • SSL/TLS encryption for all data transmission
  • Secure data storage with industry-standard encryption
  • Access controls and authentication mechanisms
  • Regular security audits and penetration testing
  • Firewalls and intrusion detection systems
  • Employee training on data protection and confidentiality
  • Data processing agreements with all service providers

7.2 Payment Security

Payment information is processed through PCI-DSS compliant payment gateways. We never store complete credit card numbers on our servers.

7.3 Data Breach Notification

In the unlikely event of a data breach, we will notify affected individuals within 72 hours as required by GDPR and relevant regulations. Notifications will include details of the breach, data affected, and recommended actions.

7.4 Limitations

While we implement robust security measures, no data transmission over the internet is entirely secure. We cannot guarantee absolute security of personal data.

8. Your Rights & Choices

8.1 GDPR Rights (EU & UK Users)

If you are located in the European Union or United Kingdom, you have the following rights under the GDPR:

  • Right to Access: You have the right to request a copy of your personal data and information about how we process it.
  • Right to Rectification: You can request correction of inaccurate or incomplete personal data.
  • Right to Erasure: You can request deletion of your personal data under certain circumstances (“right to be forgotten”).
  • Right to Restrict Processing: You can request that we limit how we use your personal data.
  • Right to Data Portability: You can request your data in a structured, commonly used format for transfer to another organization.
  • Right to Object: You can object to certain types of processing, including marketing communications and profiling.
  • Right to Withdraw Consent: You can withdraw consent for data processing at any time.
  • Rights Related to Automated Decision Making: You have rights regarding automated decision-making and profiling.

8.2 Indian User Rights

Users in India have rights under the Information Technology Act 2000 and related regulations, including:

  • Right to Access: Request access to personal information held by us.
  • Right to Correction: Request correction of inaccurate information.
  • Right to Withdrawal of Consent: Withdraw consent for data processing.
  • Right to Grievance Redressal: File complaints with our Data Protection Officer.

8.3 Managing Your Preferences

  • Marketing Communications: Unsubscribe from promotional emails by clicking the unsubscribe link in the email or updating your account settings.
  • Cookies: Manage cookie preferences through your browser settings or our cookie consent tool.
  • Newsletter: Manage newsletter subscriptions in your account dashboard.

8.4 Exercising Your Rights

To exercise any of these rights, please submit a written request to our Data Protection Officer at info@vtinterpress.uk. Include:

  • Your name and email address
  • Description of the data or right you’re requesting
  • Any supporting documentation

We will respond to your request within 30 days (GDPR requirement) or as otherwise required by applicable law.

9. Cookies & Tracking Technologies

9.1 Cookie Usage

Our website uses cookies and similar tracking technologies for the following purposes:

Essential Cookies: Required for website functionality, security, and basic user experience (session management, authentication, security)

Performance Cookies: Help us understand how visitors use our site through analytics and usage patterns (Google Analytics)

Functional Cookies: Remember your preferences and settings to enhance user experience

Marketing Cookies: Track your interaction with ads and content for targeted marketing (Facebook Pixel, Google Ads)

9.2 Cookie Management

You can control cookies through:

  • Browser Settings: Most browsers allow you to refuse cookies or alert you when cookies are being sent.
  • Cookie Consent Tool: Use the cookie management tool on our website to select which types of cookies to allow.
  • Opt-Out Links: Some third-party providers offer opt-out mechanisms for tracking.

9.3 Do Not Track (DNT)

If your browser has a “Do Not Track” feature enabled, we respect this preference and will limit tracking activities accordingly.

10. Third-Party Links & Services

10.1 External Links

Our website may contain links to third-party websites, including social media platforms, retail partners, and affiliate sites. This Privacy Policy does not apply to external websites. Third-party sites have their own privacy policies, and we are not responsible for their data practices.

10.2 Social Media Integration

If you link your social media account to your VT International Press Ltd. account, we may collect limited information from your social profile. You can manage these connections through your account settings.

10.3 Third-Party Analytics

We use Google Analytics, which may independently collect usage data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

11. Children’s Privacy

VT International Press Ltd. is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If we become aware that we have collected data from a child under 13, we will delete it immediately.

For children between 13-18, parental consent is recommended. Parents who believe we have collected their child’s data can contact our Data Protection Officer for immediate deletion.

12. International Data Transfers

12.1 Cross-Border Data Transfers

VT International Press Ltd. operates in both the United Kingdom and India. Personal data may be transferred between these locations to facilitate our operations, customer service, and publishing services.

12.2 GDPR Compliance

For data transfers from the EU to non-EU countries, we implement appropriate safeguards:

  • Standard Contractual Clauses (SCCs)
  • Data Processing Agreements (DPAs)
  • Binding Corporate Rules (where applicable)

12.3 US & Other Jurisdictions

If personal data is transferred to the United States or other countries, we ensure appropriate protections under applicable laws.

13. Data Protection Authority

13.1 Supervisory Authority Complaints

If you believe we have violated your privacy rights, you have the right to lodge a complaint with the relevant data protection authority:

  • UK: Information Commissioner’s Office (ICO) – www.ico.org.uk
  • EU: Your national data protection authority (list available at www.edpb.eu)
  • India: Data Protection Board of India (if established) or relevant authority under the Information Technology Act

13.2 Internal Complaint Process

Before escalating to a data protection authority, we encourage you to first contact our Data Protection Officer to resolve your concern.

14. Changes to This Privacy Policy

VT International Press Ltd. may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by:

  • Email notification to your registered email address
  • Prominent notice on our website
  • Requiring your explicit consent if changes affect your rights

Your continued use of our website following notification of changes constitutes your acceptance of the updated Privacy Policy.

⚠️ Important Information

Data Protection Officer: VT International Press Ltd. has appointed a Data Protection Officer to oversee our data protection practices and handle privacy-related inquiries. You can contact our DPO at:

Email: info@vtinterpres.uk
Address: Data Protection Officer, VT International Press Ltd, London, United Kingdom

Privacy by Design: We incorporate privacy considerations into all aspects of our business operations, from product design to service delivery.

15. Contact Information

For questions about this Privacy Policy or our data protection practices, please contact us:

Data Protection & Privacy Inquiries

Email Support
info@vtinterpress.uk
Response time: 5 business days

Phone Support
8055155196

Director Service Address:

167-169 Great Portland Street,

5th Floor, London

W1W 5PF.

Privacy Commitment: VT International Press Ltd. is committed to protecting your privacy and maintaining your trust. We believe transparency about our data practices is essential. If you have any concerns about our privacy practices, please don’t hesitate to contact us.

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